This privacy policy explains how Destiny Excursion collects, uses, and protects travellers' data when the said traveller books or inquires about the services of Destiny Excursion services. We understand the importance of privacy and work diligently to ensure that travellers' personal information is protected with the utmost care and respect.
By booking or using our services, travellers acknowledge and accept the practices outlined in this privacy policy. We at Destiny Excursion encourage travellers to carefully understand our views and practices regarding personal data and how we treat it.
When travellers book a service with Destiny Excursion or inquire about our offerings, we collect personal details to process your booking and respond to travellers' inquiries.This may include:
We also collect additional information if travellers provide it to us, for example, specific interests for accommodation, transport, or any specific requests for the above-stated holiday package.
When customers create a user account with Destiny Excursion, we will capture some information in order to facilitate the management of customers' bookings and enhance their overall experience. This may be:
In addition to personal information, we also collect data on how customers interact with our services and website, such as:
This information assists us in enhancing our services and user experience.
To enhance the traveller's experience with us, Destiny Excursion uses cookies and other tracking technologies. Cookies are small text files placed on the device which book the treks and other forms of journeys, which allows us to store information about the said preferences and users' interaction with our website.These cookies help us to improve the functionality of our site and customize the services we offer.
Travellers/Users can manage cookie preferences through the browser settings. However, be aware that blocking certain cookies may block travellers' access to certain functionalities on our site.
We use personal data we obtain from travellers for various purposes, such as:
Travellers' data is essential for confirmation and processing trip bookings. They include:
Your information assists in providing personalized recommendations and streamlining the journey process, e.g.,
The user/traveller's contact information is utilized to handle customer service inquiries, complaints, and take care of any holiday package-related issues. Your information is also used by us in order to inform the travelers about any changes to the booking or services.
We examine the booking data, usage data, and feedback in order to refine our services and customize our website and offerings to meet better the needs of our travellers.This may include:
We at Destiny Excursion may also use travellers' data to comply with legal and regulatory requirements, such as:
To provide travellers with the best possible service, Destiny Excursion works with various third-party service providers, including:
These third parties may require access to certain personal data to fulfil their services. But we ensure that any third-party suppliers we employ have robust data protection measures in place. We never transmit travellers' data to third parties.
We may sometimes be required to pass on travellers' data if it is necessary for law or legal process, such as:
If there is a merger, acquisition, or disposal of assets, traveller information may be included in the exercise Destiny Excursion is undertaking.We shall notify travellers of any significant changes in the ownership of the said personal data.
At Destiny Excursion, we prioritize the protection of travellers' data. We use a variety of security measures to protect your information, including:
However, no system can be completely secure, and we cannot guarantee the absolute security of your data. By using our services, you acknowledge that security risks exist online.
A username and password secure travellers' and users' user accounts. It is the traveller's responsibility to keep your login credentials confidential. We advise the travellers to choose a strong password and not share your account details with others.
Should the traveller's user account be believed to have been compromised, please contact us immediately so that we can assist in securing the account.
We retain personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including for legal, regulatory, or operational purposes. If the traveller chooses to delete your user account, we will remove your account data from our systems, though we may retain certain information for compliance with legal obligations.
You, the traveler, have certain rights regarding your data. These rights include:
You are entitled to access your own personal data that we hold about you. You can reach us so that we can send you a copy of the information we have retained.
If any of the personal data we process is incomplete or incorrect, you have the right to request us to correct it. You may also request us to delete your data, but with some legal limitations.
You can request us to give you a copy of your data in a structured, commonly used, and machine-readable format.
If you have agreed to our processing of your information, you may withdraw that agreement at any time by contacting us. This will not affect any processing which has already taken place.
You can also opt out of receiving marketing communications from us at any time by using the unsubscribe link in our emails or by contacting us directly.
We may from time to time update this Privacy Policy to enhance our practices, services, or legal obligations. If we are required to modify the process of how traveller information is handled, we will notify you in advance by e-mail or otherwise. The updated Privacy Policy will be posted on our website with an updated effective date.
If the traveller have any questions, concerns, or requests regarding this Privacy Policy or the handling of personal data, please contact us:
